The
Insurance Insider
London (finally) embracing the electronic
revolution
When Kinnect – the expensive Lloyd’s sponsored trading platform –
was terminated at the beginning of 2006 it could have been a major
setback for electronic processing in the London market. But, if
anything, the market appears to have been galvanised by its closure
with a number of initiatives being announced by the Lloyd’s CEO
Richard Ward or other influential parties, such as the G6 group of
Lloyd’s insurers.
These have included progress being made on the electronic claims
file (ECF) and the London Market Wordings and Accounting and
Settlement repositories. Indeed, there is a feeling from insiders on
Lime Street that the idea of electronic trading and facilitation of
risk details is finally gaining momentum after years of hot air.
“The future is electronic; face-to-face is history,” stated
Hiscox Ltd’s chairman Robert Hiscox in a recent speech at
Lloyd’s.
Unlike Kinnect, which tried to provide a market-wide solution and
died in the attempt, there is no “one size fits all” approach to
electronic trading. Rather the market is now seeing the evolution of
a number of (commercially developed) offerings that, in theory,
should reduce costs and improve efficiencies in the market’s back
offices.
The G6’s peer-to-peer systems have seen its members enter into
electronic trading relationships with a group of brokers including
Benfield, Aon, Marsh, Guy Carpenter, Miller and JLT.
The G6 was formed as an alliance between the Lloyd’s big guns
Amlin, Beazley, Catlin, Hiscox, Kiln and Wellington to drive process
reform within the market. They have now been joined by Brit after
Catlin’s takeover of fellow member Wellington.
Peer-to-peer is a data messaging and electronic transfer system
that is established directly between a broker and an
underwriter.
However, the expense of creating a peer-to-peer system that can
only transact with a limited number of a firm’s business partners
may not be justifiable. Simply put, an underwriter and broker
entering into a peer-to-peer framework would need sufficient volumes
of business to generate economies of scale.
Consequently, other solutions for electronic trading are needed
to allow businesses to transact with as many trading partners as
necessary.
Amlin has confirmed it has utilised its peer-to-peer technology
to work with RI3K and, subject to compatible messaging standards,
could link with Advisen and Web Connectivity’s Easy Placement,
eReinsure, or IBM’s (soon-to-be-launched) Insurance Messaging
Service.
Meanwhile, on the broker side Aon is using its Aon Broking
Connections platform to trade directly with some underwriters and
RI3K to trade with others.
According to Amlin, the crucial common denominator between the
types of system is that both use the internationally recognised
ACORD data standards, a vital factor in the success of
peer-to-peer.
Collectively these offerings have become known as hubs, although
the term is somewhat misleading as some are simple messaging
services while others can handle complex processing for
(re)insurers.
“It is like the choice of a set-top box for a television,” a
market source told The Insurance Insider. “Some want the basic
Freeview system which opens up new channels, while others require
Sky+ which will allow you to organise your viewing.”
The oldest of these electronic solutions is RI3K, which last year
released its “V3” system allowing users to handle all types and
classes of facultative and treaty reinsurance, as well as commercial
“direct” insurance.
RI3K chief executive Alex Letts explained: “RI3K lets brokers
distribute risk to their markets and to handle the process of
transacting the risk through its entire lifecycle from quote to bind
to signing down and endorsement. It keeps records of all parts of
the transaction and offers a full audit trail for all types and
classes of reinsurance and insurance.”
However, Letts continued: “We output the business data in ACORD
XML so that it can be transported into customers’ back-office
systems via whatever gateway provider they are using. We are
agnostic about how or who the message is handled by.”
XML stands for Extensible Markup Language and is a
general-purpose markup language that supports a wide variety of
applications. Its primary purpose is to facilitate the sharing of
data across different information systems.
An electronic gateway is needed to handle the data sent
electronically via RI3K or other means. While 18 firms, representing
half of Lloyd’s by capacity, have now invested in messaging gateway
technology, the costs are relatively high.
One way round this is Web Connectivity’s Enabled B2B Gateway,
which includes secure auditing and indexing, and reporting
capabilities for accounting and settlement messages as well as
ingoing and outgoing messaging capabilities.
The company also offers the Easy Placement system which allows
brokers to connect to multiple insurance and/or (re)insurance
underwriters simultaneously. Details about contracts and supporting
documents such as the slip or exposure schedules are delivered using
XML messages that conform to the ACORD standards.
Essentially Easy Placement is a placement messaging service for
firms looking to take a first step in engaging in the G6
peer-to-peer initiative and require a simple, cost effective method
of communicating. It does not handle the actual process and risk
distribution.
eReinsure also provides a basic messaging service that allows
cedants to disintermediate their business by offering it directly to
a number of reinsurers. Again, it would handle the messaging to
ACORD XML standards but the companies utilising it would need a
degree of sophistication in both their systems and their users.
Latest on the London market scene is IBM, which is set to launch
its Insurance Messaging Service (IMS) later this year. The
electronic messaging system is built upon an existing system (called
I-Market Polaris) that is owned and operated by a number of UK
general insurers.
Users of the peer-to-peer trading systems and the Placement
Implementation Guide for the ACORD RLC (Reinsurance Large
Commercial) message developed by the G6 will be able to use IMS,
while those underwriters not building peer-to-peer systems will be
able to utilise IMS as long as they have the capability to send
outgoing messages in the ACORD format.
One attraction of the system to underwriters who have yet to
build an electronic gateway is that it will send messages as email
as well as in the XML format.
IBM is developing the system and making the investment to see the
product through its pilot phase.
The strength of IBM’s brand may be enough to persuade some in the
market that their solution will be backed with the necessary
experience and technical expertise. Conversely, Brit’s 85 percent
stake in RI3K has long been seen as an obstacle to its progress,
with competitors unwilling to support a venture owned by a rival.
However, according to market sources, Brit is now very close to
selling its majority ownership (as revealed in the February issue of
The Insurance Insider).
This will all be music to Ward’s ears who, since joining Lloyd’s
a year ago, has made process reform a clear priority after listening
to warnings that the market’s inefficiencies could mean it loses
business to rival centres such as Bermuda.
“We must develop new ways to bring business to the market – you
can be sure that our competitors will – and so peer-to-peer systems
and electronic placement is to be welcomed”, he remarked last year.
“We need to support initiatives like the G6 and RI3K. Anything that
makes it easier to do business at Lloyd’s, and is likely to keep the
customers coming here, is obviously a good thing.”
Of course, different (re)insurers have different priorities. For
some, they are merely looking secure links to its trading partners,
while others may demand advanced processing.
Nonetheless, at a broader level – and notwithstanding the traumas
of Kinnect and London’s famed inertia for adopting new processes –
it would appear genuine progress is being made as commercial
providers continue to develop and roll-out products for the
market.


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